Alekos is the CIO of an organization that recently suffered a serious operational issue that required activation of the disaster recovery plan. He would like to conduct a lessons learned session to review the incident. Who would be the best facilitator for this session?

Alekos should recruit an independent moderator to facilitate the session. Having a moderator who was not directly involved in the effort encourages honest and open feedback. While it is not necessary to use an external consultant, they may easily fill this role. While it is also possible to find a qualified internal employee to fill this position, it should not be someone who was involved in the incident response effort or has a major stake in the plan, such as Alekos, the CISO, or the DR team leader.