Denis recently took a new position at an online dating website and is responsible for leading a team of developers. He realized quickly that the developers are having issues with production code because they are working on different projects that result in conflicting modifications to the production code. What process should Denis invest in improving?

The change control process is responsible for providing an organized framework within which multiple developers can create and test a solution prior to rolling it out in a production environment. Request control provides a framework for user requests. Release control manages the deployment of code into production. Configuration control ensures that changes to software versions are made in accordance with the change and configuration management policies.