Maria is responsible for building a banking website. She needs proof of the identity of the users who register for the site. How should she validate user identities?
Answer Options
Require users to create unique questions that only they will know.
Require new users to bring their driver's license or passport in person to the bank.
Use information that both the bank and the user have such as questions pulled from their credit report.
Call the user on their registered phone number to verify that they are who they claim to be.
Correct Answer: C
Explanation
Identity proofing can be done by comparing user information that the organization already has, like account numbers or personal information. Requiring users to create unique questions can help with future support by providing a way for them to do password resets. Using a phone call only verifies that the individual who created the account has the phone that they registered and won't prove their identity. In-person verification would not fit the business needs of most websites.