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Single Answer
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Megan wants to assess the impact of a change as part of her change management process. Which of the following is most likely to help her assess impact?

Answer Options

A

A backout plan

B

An estimate of the downtime expected

C

A list of stakeholders

D

A list of dependencies for impacted systems

Correct Answer: B

Explanation

An estimate of the downtime expected as part of the change will help Megan to assess the impact of the change on her organization's business operations. A backout plan is useful if something goes wrong and can help estimate impact if that happens, but it does not identify impact under normal circumstances. A list of stakeholders can help when communicating with stakeholders to notify them of what will occur, but without the estimate of downtime, Megan will not be able to ask them what the impact would be. Finally, a list of dependencies is helpful to ensure that the change does not have unexpected issues and can help with the impact assessment to determine if other systems may be impacted, but the downtime expected remains the most important item.