easy
Single Answer
0What change management term is used to describe the processes that an organization uses for each change that is made to ensure that a consistent process is used?
Answer Options
A
Standard operating procedures
B
A change plan
C
Fixed operating procedures
D
A backout plan
Correct Answer: A
Explanation
Standard operating procedures (SOPs) are an organization's normal processes that it uses. SOPs are helpful to ensure that organizations have consistent practices that are in use on an ongoing basis. A change plan is specific to a change, and a backout plan is used to undo a change if problems arise. Fixed operating procedures is not a common term used in change management.