After configuring a WLAN, your users complain they do not see the SSID. What could be wrong?

When the status of a configured WLAN is set to disable or unchecked in the GUI, the SSID will be broadcast and active for clients. SSID beaconing is enabled by default; if it were disabled, the clients would not see the SSID. Multicast support is used for multimedia applications and would not prevent the SSID from being seen by clients. The Radio Policy could possibly restrict clients from seeing the SSID depending on what it is set to. However, when it is set to all, there are no restrictions.